Explore Our Content Creation Subscriptions
Our Basic Starter Package which includes 2 hours of filming each month and delivers you 1-2 “Pro Reel(s)” every week to keep your brand consistently visible.
Our Standard Content Creation Package which includes about 4 hours of filming each month and delivers “3-4 Pro Reels” + 2 “Pro Photos” every week for a steady stream of engaging content and audience growth.
Our Premium Content Creation Package which includes about 6 hours of filming each month and delivers 6-7 “Pro Reels” and up to 4 “Pro Photos” every week for full-scale content coverage, greater audience retention, and marketing efforts.
See outlined terms and conditions below.
CONTENT CREATION
SUBSCRIPTION AGREEMENT
This Agreement is entered into between Altara Creative Agency and the undersigned client. By enrolling in a subscription package and submitting payment, the client agrees to the following terms and conditions:
1. SERVICES PROVIDED
Company will provide recurring monthly content creation services according to the subscription package selected by the client:
Basic ($500/month):
2 hours of filming per month, 1-2 professional reel(s) delivered weekly
Standard ($950/month):
4 hours of filming per month
3-4 professional reels + 2 professional photos delivered weekly
Premium ($1,400/month):
6 hours of filming per month
6-7 professional reels + 4 professional photos delivered weekly
Deliverables will be provided to the client via downloadable link every week.
2. TERM & RENEWAL
This Agreement begins on the date of the client’s initial subscription payment and automatically renews each month unless canceled in accordance with Section 4.
3. PAYMENT
Payments are collected via recurring Debit/Credit transaction or ACH payment through our Squarespace platform.
Client authorizes automatic monthly charges until the subscription is canceled.
Payments are non-refundable once services for that month have begun.
4. CANCELLATION & RESCHEDULING
The client may cancel at any time by providing at least 14 days’ written notice before the next billing cycle.
Unused filming hours in a given month do not roll over.
Filming sessions must be scheduled at least 3 days in advance and are subject to Altara Creative Agency availability.
5. CLIENT RESPONSIBILITIES
Client agrees to:
Provide timely access, availability, and information needed for filming.
Secure all necessary permissions for filming locations, talent, or third-party use.
Review and approve content within 5 days of delivery (after which it will be deemed accepted).
6. CONFIDENTIALITY
Both parties agree to keep all confidential business, marketing, or proprietary information shared during this Agreement private and not disclose it to any third party without prior written consent, except as required by law. This obligation survives termination of the Agreement.
7. OWNERSHIP & USAGE RIGHTS
Client owns the final delivered reels/photos once full payment is received.
Altara Creative Agency retains the right to use delivered content for its portfolio, marketing, and promotional purposes unless the client opts out in writing.
Raw footage and project files remain the property of the client and will be kept and stored by Altara Creative Agency for content creation purposes.
8. LATE PAYMENT & FAILED ACH
If a scheduled transaction or ACH payment fails, the client will be notified and given 5 business days to update payment information.
Services may be paused until payment is successfully processed.
If payment is not received within 10 business days, Altara Creative Agency reserves the right to suspend or terminate this Agreement.
A late fee of $50 may be applied to overdue invoices.
9. SCHEDULING & MISSED SESSIONS
a. Client Cancellations or No-Shows
If a client fails to schedule their monthly filming session within the billing cycle, those hours are forfeited and will not roll over to the following month.
If Client cancels or does not attend a scheduled filming session without providing at least 24 hours’ notice, that session may be forfeited at Altara Creative Agency’s discretion.
Altara Creative Agency will make reasonable efforts to reschedule if the client provides timely notice, subject to Altara Creative Agency’s availability.
b. Company Cancellations or Inability to Perform
If Altara Creative Agency is unable to perform scheduled services due to illness, emergency, equipment failure, or other unforeseen circumstances, Altara Creative Agency will notify the client as soon as reasonably possible.
In such cases, Altara Creative Agency will reschedule the session at no additional cost to the client, or, if rescheduling within the billing cycle is not possible, Altara Creative Agency will provide a credit toward the next month’s subscription or issue a prorated refund for the missed session, at the client’s election.
c. Mutual Cooperation
Both parties agree to communicate promptly regarding scheduling changes.
Neither party shall be held liable for delays or cancellations caused by events beyond their reasonable control (e.g., natural disasters, acts of government, or other force majeure events).
10. LIABILITY & LIMITATIONS
Altara Creative Agency is not liable for indirect, incidental, or consequential damages.
Altara Creative Agency’s maximum liability under this Agreement is limited to the amount the client paid in the month of the issue.
11. GOVERNING LAW
This Agreement shall be governed by and construed in accordance with the laws of the state of Pennsylvania.
By submitting payment, the client acknowledges they have read, understood, and agree to these terms.
FAQ
-
What happens after I subscribe?
Once you subscribe, you’ll receive an onboarding questionnaire to understand your brand, goals, and content direction. From there, we’ll align on strategy and schedule our first shoot to begin creating content based on your selected package.How quickly does my subscription start?
Your subscription typically begins within a few business days after onboarding is completed and all required assets are received.Is there a minimum commitment?
Subscriptions are billed monthly with no long-term commitment unless otherwise stated. You’re free to continue, pause, or cancel based on your needs.Who is this subscription best for?
This service is best for brands, creators, and businesses who want consistent, high-quality content without managing an in-house team. -
What types of content are included?
Content may include social media posts, short-form videos, graphics, captions, and branded visuals depending on your package.How many posts or videos do I receive per month?
Each package includes a set number of deliverables per month. Specific quantities are outlined clearly within each package description.Do you provide captions and hashtags?
Yes. Captions and relevant hashtags are included unless otherwise stated in your selected package.Can I request specific content ideas or themes?
Absolutely. You’re welcome to suggest ideas, themes, or campaign focuses, which we’ll incorporate into the content plan when possible.Do you handle posting or just content creation?
Posting services may be included depending on your package or as an add-on to your package. If posting is not included, content will be delivered ready to publish. -
How many revisions are included?
Each deliverable includes a set number (2) of revisions to ensure the content aligns with your brand vision.What qualifies as a revision vs. a new request?
Revisions apply to refining existing content. Requests that change the direction, concept, or scope may be considered new deliverables.What if I don’t like the content style?
Your feedback is always welcome. We’ll make adjustments within the revision limits to better align with your preferences. -
When will my content be delivered?
Content is delivered on a consistent schedule, either bi-weekly or monthly, depending on your package and workflow.Do unused posts roll over to the next month?
Unused deliverables do not roll over unless stated otherwise. This ensures consistent momentum and quality each month.What happens if I’m slow to respond or provide assets?
Delays in feedback or assets may affect delivery timelines. We recommend timely communication to keep content on schedule. -
Do I need to provide photos or videos?
This is not necessary but you may provide your own assets if needed, or we can find other creative alternatives depending on your vision. These packages are meant to free you from the time-consuming content creation pattern, so we pride ourselves in scheduling “shoot” days to capture everything needed to bring this to life.Can you use my existing content?
Yes. Existing content can be repurposed or refreshed when applicable.What happens if I don’t send assets on time?
If assets aren’t provided on time, content creation may be delayed, and deliverables may still be counted toward the current billing cycle. -
How does billing work?
Subscriptions are billed monthly on a recurring basis starting from your subscription date.Can I pause my subscription?
Pauses may be available depending on your plan. Please reach out prior to your next billing cycle to request a pause.How do I cancel my subscription?
You can cancel at any time before your next billing date to avoid future charges.Are refunds offered?
Due to the nature of digital services, refunds are not offered once work has begun. -
Do you provide content strategy or just execution?
Strategy guidance is included in select packages and helps ensure content aligns with your goals.Can you guarantee growth or engagement?
While we create content designed to perform well, results depend on many factors outside our control. Growth and engagement are not guaranteed.Do you offer analytics or performance tracking?
Performance insights may be included depending on your package. -
Who owns the content once it’s delivered?
Once delivered and paid for, the content is yours to use across your platforms.Can I use the content for ads or repurpose it?
Yes. Content can be repurposed or used in paid campaigns unless otherwise stated.Can you use the content for your portfolio?
We may showcase completed work for portfolio or promotional purposes unless requested otherwise. -
How do we communicate?
Communication typically takes place via email or a designated project management platform.How fast do you respond to messages?
Responses are typically provided within 1–2 business days.Is there a monthly check-in or strategy call?
Check-ins or calls may be included depending on your subscription tier.